Are you looking to get in touch with Virgin Media Ireland? Whether you’re an existing customer or someone who wants to learn more about their services, there are several convenient ways to contact their customer care team for assistance or inquiries.
If you prefer contacting Virgin Media Ireland online, you can visit their website and go to the contact page, where you’ll find a form to submit your query. They aim to provide prompt support and address any concerns regarding their mobile, fixed line, or television services.
When it comes to reaching out to specific programs on Virgin Media Television, you can use dedicated email addresses for different shows. The Virgin Media Television Newsroom can be contacted at news@virginmedia.ie, while Ireland AM has its own email address at irelandam@virginmedia.ie. Simply reach out to them with any queries related to their programmes.
How Do I Contact Virgin Media Ireland?
If you need to get in touch with Virgin Media Television directly, there are a couple of convenient options available. You can choose to call them at 01 4193333 or send an email to vmtvinfo@virginmedia.ie. Their friendly and knowledgeable team will be more than happy to assist you with any queries or concerns you may have regarding their services.
Virgin Media Television’s office is located at the prestigious Westgate Business Park in Ballymount, Dublin 24. This well-situated location allows them to cater to their valued customers with ease and efficiency.
For a visual representation of their location, refer to the image below:
So whether you have a question about their programming schedule, want to provide feedback on a show, or have any other general inquiries, don’t hesitate to reach out to Virgin Media Television. Their dedicated team is committed to delivering exceptional customer service and support to ensure an enjoyable viewing experience.
Virgin Media Mobile or Fixed Line Services Support
Do you need assistance with your Virgin Media Mobile or Fixed Line account? Look no further! Virgin Media Ireland provides comprehensive support for any inquiries you may have regarding their services.
To access support, simply visit the Virgin Media Ireland website and navigate to the contact page. There, you’ll find all the information you need to get in touch with their dedicated customer service team.
Whether you have questions about your mobile plan, need help troubleshooting your fixed line connection, or want to discuss billing and payment options, the Virgin Media Ireland support team is ready to assist you. They have extensive experience in providing top-notch customer service, ensuring that your concerns are addressed promptly and efficiently.
By reaching out to the Virgin Media Ireland support team, you can expect professional and friendly assistance, tailored to your specific needs. They are committed to ensuring that your experience with their mobile and fixed line services is smooth and hassle-free.
So, next time you have a question or need support with your Virgin Media Mobile or Fixed Line account, don’t hesitate to visit the Virgin Media Ireland website and reach out to their customer service team.
Contacting Virgin Media Mobile or Fixed Line Services Support
- Monday – Friday, 9am to 6pm for Billing and Sales
- Monday – Saturday 9am to 6pm for Technical Support
- Monday – Friday, 9am to 6pm for Billing and Sales
- Monday – Saturday 9am to 6pm for Technical Support
Access Services Support
If you have any questions relating to the Access Services provided by Virgin Media Ireland, you can email them at AccessServices@virginmedia.ie. They will be able to assist you with any inquiries or concerns you may have.
Whether you need support with accessibility features, closed captioning, or any other access-related services, the dedicated team at Virgin Media Ireland is here to help. Simply reach out to them via email, and they will respond promptly to address your needs.
Virgin Media Ireland understands the importance of providing inclusive and accessible services to all customers. They strive to ensure that everyone can enjoy their content and have a positive viewing experience.
If you require assistance or have any specific accessibility requirements, don’t hesitate to contact Virgin Media Ireland’s Access Services team. They are committed to providing excellent customer service and support for all their viewers.
Why Accessibility Matters?
Ensuring accessibility in media is crucial for a diverse audience. With proper access services, individuals with hearing impairments, visual impairments, or other disabilities can fully engage with the content. Virgin Media Ireland recognizes the importance of inclusivity and is dedicated to meeting the needs of all their customers.
| Access Services | Contact Information |
|---|---|
| Accessibility Features Support | Email: AccessServices@virginmedia.ie |
| Closed Captioning Support | Email: AccessServices@virginmedia.ie |
| Audio Description Support | Email: AccessServices@virginmedia.ie |
Contacting Virgin Media Ireland’s Access Services team allows you to voice your inquiries, seek support, or provide feedback on existing access services. Your input is valuable in helping them continuously improve and enhance their accessibility offerings.
Programme Contacts
If you need to get in touch with specific programmes on Virgin Media Television, you have direct contact options available. You can reach out to the following email addresses:
Virgin Media Television Newsroom
Email: news@virginmedia.ie
Ireland AM
Email: irelandam@virginmedia.ie
By contacting the appropriate programme directly, you can address any queries or concerns related to their content. Whether you have feedback, story suggestions, or any other inquiries, these dedicated email addresses ensure that your message reaches the right team.
Contacting Virgin Media Television in Person
If you need to visit the Virgin Media Television location in Dublin, you can find them at Westgate Business Park, Ballymount. Directions are provided on their website for easy access.
If you have specific inquiries or need to discuss matters in person, visiting the Virgin Media Television location in Dublin can be a convenient option for you. Located at Westgate Business Park in Ballymount, their premises allow you to engage directly with their team.
To ensure you find the television station effortlessly, directions are provided on the Virgin Media Ireland website. These directions will guide you to the precise location, making your journey hassle-free.
Whether you are a viewer, potential collaborator, or interested in their services, visiting Virgin Media Television in person can offer a unique and personalized experience. The dedicated team at the Dublin location will be delighted to assist and answer any queries you may have.
Code of Practice on Complaints Handling
If you have any concerns about a broadcast on Virgin Media Television, you can rely on their Code of Practice on Complaints Handling to address the issue. This code ensures that the network fulfills its obligations under the Online Safety and Media Regulation Act. If you believe a particular broadcast has breached these obligations, you have the right to make a complaint.
Virgin Media Television has comprehensive guidelines on their website, which outline the process for submitting a complaint. By following these guidelines, you can provide the necessary information to support your case and help Virgin Media Television investigate the matter effectively.
When making a complaint, it’s important to remain detailed and specific regarding the broadcast in question. Be sure to include relevant information such as the date and time of the broadcast, the program name, and any specific concerns you may have.
Virgin Media Television takes complaints seriously and is committed to resolving them promptly. Upon receiving your complaint, they will conduct an investigation and provide you with an outcome within a reasonable timeframe. This allows you to be confident that your concerns are being heard and addressed.
By adhering to their Code of Practice on Complaints Handling, Virgin Media Television demonstrates their dedication to maintaining high standards in their broadcasts and ensuring viewer satisfaction.
Conclusion
When it comes to contacting Virgin Media Ireland, there are various convenient channels available for both existing customers and non-customers. Whether you have a query, need support, or want to make an inquiry, their customer care team is ready to assist. Existing customers can call the freephone number 1908, while non-customers can reach out on 1800 940 070. If you’re calling from abroad, dial 353 1 245 8000. These numbers are operational from Monday to Saturday, 9am to 6pm.
In addition, Virgin Media Television provides specific contacts for their programmes. Whether you need to get in touch with the newsroom or have a query related to Ireland AM, you can reach out to them through dedicated email addresses. Furthermore, Virgin Media Ireland has a Code of Practice on Complaints Handling to ensure that viewer concerns are addressed promptly and efficiently.
With their commitment to customer satisfaction and multiple channels for contact, Virgin Media Ireland ensures that you can easily get the support you need. Whether it’s reaching out for general inquiries or specific programme-related matters, their dedicated customer care team is just a call or email away. So don’t hesitate to get in touch with Virgin Media Ireland for all your queries and support requirements.
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