Xbox boss Phil Spencer has apologized after the launch of Microsoft-exclusive Redfall.
Developed by Arkane Austin, the shooter has faced a flurry of criticism from reviewers and fans alike for bugs and technical issues, coupled with a perceived combination of a boring world and overused gameplay mechanics.
In response to the game’s poor reception, which currently has a score of 59 on Metacritic, Spencer told the podcast Kinda Funny, “To see the community lose trust, be disappointed, I’m disappointed. I’m angry with myself.
Bethesda Softworks
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“If a team wants to do like Rare Sea of Thieves, if a team like Obsidian wants to do Grounded, if Tango wants to do Hi-Fi. [Rush] when everyone probably thought they were doing The Evil Within 3, I want to give the teams the creative platform to increase their skills and ambitions.
“But I also need a great selection of games that continue to surprise and delight our fans. We underperformed in that and I apologize for that. It’s not what I expect, not what I want. But it’s up to us to to deliver.”
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Spencer also admitted knowing that the console version of Redfall would only run at 30 frames per second if the initial trailers showed smoother footage at 60fps from the PC version. He explained that they need to be “transparent about that in the future”, and promised an update will be coming to the console.
“The Arkane team is working on the near term feedback, we’re still working on the 60fps, we have a good timeline for that,” he said.
Christian PietersenGetty Images
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It’s another blow to Microsoft, as it was announced this week when the tech giant’s planned acquisition of Activision Blizzard King (publisher of Call of Duty, World of Warcraft and Candy Crush) was blocked by the UK’s Competition and Markets Authority.
If an appeal fails, standard protocol is not to allow another attempt for 10 years.
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